Delivery

Orders are usually processed within 1-2 business days. Large orders will take slightly longer, if you wish to place a large order and need it urgently please email us at: sales@equusimports.co.uk

UK orders are sent via Royal Mail Standard Delivery, these usually arrive within 1-3 business days.

UK orders above 2Kg are shipped via courier on a next day service.

Small International orders are shipped via Royal Mail Standard Airmail.

International orders above 2Kg are shipped via International courier and usually arrive within 5 business days.

Shipping times may vary depending on where you live.

Addresses within remote locations may take longer.

Will my parcel be subject to customs charges?

If you’re sending a parcel outside of the European Union, it could incur customs charges. 

The price we charge includes the cost of shipping and any associated fuel surcharge.

We are not responsible for any duties, customs or taxes which may be requested by the customs officials in the recipient country. Any such charges will have to be paid by the recipient and are entirely separate from the shipping charges themselves.

Unfortunately, we cannot advise what charges may be imposed since they vary from country to country and are dependent on the parcel contents.

Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

Fast Delivery – Safe & Secure Payment – Excellent Customer Service